Current Baskets LLC – Refund Policy

At Current Baskets we strive to provide excellent customer service while providing our
customers with hand-woven products of the highest quality available. We make every
effort to ensure that your order arrives as quickly as possible and without any damage.

If there is an issue with your order, please do not hesitate to contact us. However,
please note the following:

• You will receive the exact baskets pictured when you purchase from Current
  Baskets online.
• Please know that image colors displayed on every device are subject to screen
  color calibration.
• Some baskets may require reshaping once you receive them. To reshape your
  basket, sprinkle it thoroughly with water. Be careful not to get the leather handles
  wet. Then shake the basket thoroughly to remove excess water, reshape the
  basket with your hands, and let it dry in the sun. (Do not use an electric dryer!)

Customer Service

To contact customer service, email us at currentbaskets@gmail.com. We will reply to
you as soon as possible regarding your concern.

Return Policy

Our return policy is effective for 7 days after you receive your purchase.
There are three reasons why you can apply for a refund:

1. You received the wrong basket(s) – not the basket(s) you ordered.
2. Your basket(s) sustained damage in shipment. (A high-quality photo of the
damaged basket(s) and all sides of the shipping box must be sent to us within 7
days of receiving your order.)
3. Your basket was defective, and we did not notice it before it was shipped.

Once we have determined that your return request meets any one of the three criteria
listed above, we will be able to start the process of a return.

Refunds are not available for

• Damage to your basket(s) after delivery
• Claims being made more than 7 days after delivery

Return Process

To complete a return, we require a receipt showing proof of purchase.
Return shipping of the incorrect or damaged basket(s) will be paid by Current Baskets.
Once your return(s) are received, we will issue a refund.

Late or missing refunds

Please allow at least five days from our receipt of your returned item(s) to expect your
refund. If you feel your refund is late or is missing, please do the following before
contacting Current Baskets:

1. First, check your bank account again.
2. Then check with your credit card company. It may take some time before your
refund is officially posted.
3. Next, contact your bank. There is often some processing time before a refund is
posted.
4. If you have followed each of these steps, and you still have not received a
refund, please contact us at currentbaskets@gmail.com, so we can follow up.